Website Policies

FPT CLOUD EDGE is an OTT service on SD-WAN that allows customers to connect between sites in Vietnam and popular cloud service providers (CSPs) such as AWS, Azure or Google Cloud Platform by using the Internet. SD-WAN technology along with internet connections (FTTH / Leased Line). Dịch vụ thuộc sở hữu của Công ty Cổ phần Viễn thông FPT (FPT Telecom), một công ty đi đầu về ngành công nghệ viễn thông tại Việt Nam và khu vực. Website thương mại điện tử https://cloudedge.vn do Công ty Cổ phần Viễn thông FPT làm chủ quản, với mục đích hỗ trợ khách hàng tiếp cận giải pháp FPT CLOUD EDGE.

For the purpose of ensuring safety for the website and privacy of customer’s information, FPT CLOUD EDGE regulates privacy policy applicable to individual customers and organizations when creating accounts on the website https://cloudedge.vn.

The term “You” used hereinafter refers to individual customers or organizations when accessing and using the service set forth on the website https://cloudedge.vn.

We keep the right to change, update, and supplement this policy at any time. The amended version shall come into effect at the time of an update. If You continue to use the website https://cloudedge.vn, following an update to the privacy policy, You signify that You understand and accept to be bound by the Privacy Policy of FPT CLOUD EDGE.

1. Purpose of information collection

Collection of information via the website https://cloudedge.vn helps us to:

Record the purchase order so as to deliver services satisfying customer’s request;

Instantly update promotions and discount programs and other marketing activities held by FPT CLOUD EDGE to customers;

Assist customer in the fastest way possible in case of complaints and suggestions.

2. Scope of information collection

Website https://cloudedge.vn collects the following customer’s information:

• Full name
• Email address
• Phone Number
• Address
• Selected product
• Quantity of order
• Other information (if any)

3. Scope of information use

We understand that privacy and security are important to customer, for this reason, we commit not to use customer’s information if such use does not benefit to the customer, we also guarantee that no sale, exchange of customer’s confidential information to other third party is allowed. However, under some special cases, we may reasonably share such customer’s information if:

• Being approved by the customer.
• To protect our company and company’s partners: We only disclose personal information of customer after thorough and deliberate consideration that such information will help to protect benefits, properties of our company and related partners. Such information shall be disclosed legally in compliance with Vietnamese laws.
• Being requested by regulatory authorities after our consideration that such request is legitimate in accordance with Vietnamese laws.
• Under some cases where provision of customer’s information is necessary, such as promotions sponsored by the third party for example, we will inform customer before such customer’s information is shared. Customer is entitled to decide to share such information or participate in programs or not.

4. Duration for information storage

FPT CLOUD EDGE will store all personal information provided by Customer in our internal system during our service supply to Customer, or to the time we complete the purpose of information collection or following a request from Customer to remove provided information.

5. Address of the entity collecting and managing personal information:

• FPT INTERNATIONAL TELECOM COMPANY LIMITED
• Head office: Lot L.29B-31B-33B, Tan Thuan Street, Tan Thuan EPZ, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Vietnam.
• Hotline: 1900 6973 — Sales Hotline: 090.745.1357
• Email: hello@fptcloudhub.io

6. Means and tools to access and edit personal data

Customer is able to perform aforementioned rights itself by accessing to the website or contacting us via email or contact address available on the website https://cloudedge.vn.

7. Commitment on securing personal information

We guarantee to ensure safety of information for our valued customers when such personal information is registered. We guarantee that we shall not exchange customer’s information for business purposes. All sharing and usage of such information must be in compliance with our privacy policy. We truly believe that we will make customer reliable and satisfied with our privacy policy after engaging in and using our services.

To protect customer’s information on the highest level, we truly recommend that You should limit the auto-signing in to account, notice to your password saving and ensure the signing out of account after using a public computer to sign in to your account on our website. We shall not be liable for personal data leaks due to such reasons thereof.

Privacy policy is only applicable to information which has been registered on our official website https://cloudaws.vn Any registered information on other websites or addresses will not belong to scope of Privacy Policy. https://cloudaws.vn của công ty chúng tôi. Mọi thông tin khách hàng đăng ký tại những website hoặc những địa chỉ khác đều không thuộc phạm vi hiệu lực của Chính sách Bảo mật thông tin này.

8. Connection to other websites

This website provides some links to other websites or resources. You shall be solely liable for using such links. FPT CLOUD EDGE assumes no obligation to evaluate or authenticate content, accuracy, viewpoint presented on such websites and resources. FPT CLOUD EDGE assumes no obligation with respect to the accuracy, presented content, safety and displaying or hiding such information on websites and resources thereof.

9. Connection from other websites

FPT CLOUD EDGE will not give permission to any Internet service providers to “place” or “dip” any parts of a website to another site or use technical measures to change the interface/ default display of the website https://cloudaws.vn without our prior consent. https://cloudedge.vn mà chưa có sự đồng ý của chúng tôi.

10. Exemption of liability

Information presented on the website will not be ensured or assumed any liabilities by FPT CLOUD EDGE for the comfort of product, service chosen by customer.

FPT CLOUD EDGE disclaims responsibility or gives any warranty that the website will be free from operational errors, secure, uninterrupted or accurate, complete and timely of the information displayed.

By accessing to this website, customer is deemed to have agreed that FPT CLOUD EDGE, other providers together with their affiliates, employees shall not be liable for direct or indirect injury, loss, lawsuit, damage due to unpredictability or consequence, in whatever forms, in relation to: (1) Usage of information on this website; (2) Connectivity from the website; (3) Member registration, registration for email receipt or participation in frequent customer program held by FPT CLOUD EDGE.

All conditions and limitations thereof are effective in accordance with current laws.